For AI Agents
Hand your agent this brief or the ReUI MCP, not a screenshot. Installs with a ReUI Pro or Ultimate license.
Best for: Support tickets with an SLA timer chip tinted by state, a priority dot badge, a requester at company line and red edged risk cards
When to use
- A full page drag and drop board with a toolbar above stage columns that show their card counts
- A board written for one workflow: bugs, deals, roadmap, support, renewals, releases, hiring or access reviews
- Stage triage where each card shows a due, risk, priority, score or progress signal without opening it
When not to use
- Bug triage keyed on P0 to P3 severity and completion, with no SLA clock: use the Bug Triage block
- A bare drag and drop board to build your own columns and cards on: use the Kanban component
- A sales workspace where the deal board shares records with a table, sheet or calendar: use the CRM blocks
- The same work items as rows to sort, filter and page, with no stage columns: use the Base blocks
Agent notes
- Replace
INITIAL_SUPPORT_TICKETS,SUPPORT_COLUMNSandSUPPORT_ASSIGNEESin data.tsx with your queue, states and agents - Each
slaTimeris a fixed sample string, so nothing counts down until you compute it from a deadline - An
assigneeIdmissing fromSUPPORT_ASSIGNEE_BY_IDshowsFALLBACK_ASSIGNEE, and the Filters and Ticket buttons have no handler - Board order lives in
useStateseeded from data.tsx andonValueChangeonly writes it back, so every move is lost on reload - Filters, the create button and every other toolbar or column add button render without an
onClickhandler - A
KanbanColumnHandlein the column header lets users reorder stages by drag; remove it where stage order is fixed
Third-party API docs
- dnd kit v6: API reference, docs (these are the Legacy docs; dndkit.com's default docs cover the newer @dnd-kit/react, a different API)
- Base UI v1: API reference, docs, llms.txt
https://web.dev.reui.io/blocks/application/kanban-board/kanban-board-6.mdget_block("kanban-board-6")npx shadcn@latest add @reui/kanban-board-6Shadcn Support Escalations Block
Support escalation kanban board with SLA timer chips, priority badges, and draggable columns. Part of the ReUI Shadcn Application Kanban Board blocks collection.
Help-desk board with six SLA-state columns. Drag-and-drop ticket cards and reorderable columns show SLA countdown chips, priority badges, and assignee avatars. ReUI Kanban, Badge; shadcn Card, Item, Avatar. For support queue and ticket triage tools.
It is composed from Avatar, Badge, Button, Card, Item, Kanban, so every part of it is a primitive you can restyle with your own design tokens.
What You Can Build With the Support Escalations Block
- Install it with the ReUI registry command in the toolbar above, then swap the placeholder content, data wiring, and business logic for your own.
- Compare it across all eight ReUI styles and both the Base UI and Radix bases in the customizer before committing to one direction.
- Combine it with the other Shadcn Application Kanban Board blocks to assemble a full screen instead of a single section.
All Shadcn Application Kanban Board Blocks
The rest of this category, each on its own page with a live preview, the components it is built from, and the install command.
- Bug Triage Drag-and-drop issue tracking kanban board with six status columns and per-task completion rings
- Collapsible Columns Workflow kanban board with collapsible status columns and draggable cards plus columns
- Sales Pipeline Sales pipeline kanban board with draggable deal cards and reorderable stages
- Feature Roadmap Votes Feature roadmap kanban board with vote-weighted cards across six delivery stages
- Progress Ring Workflow Workflow status kanban board with collapsible column rails and per-task progress rings
- Renewals Risk Customer renewals risk kanban board with ARR, health score, and risk-tier account cards
- Release Readiness Release readiness kanban board with risk badges, checklist progress, and drag-and-drop change cards
- Recruiting Pipeline Recruiting pipeline kanban board with candidate match scores and scorecard status
- Access Review Access review kanban board with risk badges, star confidence rating, and reviewer avatars
Related Shadcn Application Block Categories
- App Shell (35) App shell layouts with sidebar, rail, or top bar navigation for dashboards, settings panels, and multi-page apps.
- Auth (20) Login, register, forgot password, and two-factor authentication page layouts.
- Card (43) Card components for content display, data summaries, and interactive elements.
- Dashboard (8) Dashboard components and layouts that combine stats, charts, and tables into a complete overview screen.
- Dialog (14) Dialog components for modal windows, alerts, confirmations, and content overlays.
- Empty State (14) Empty state screens and no-data placeholders with recovery actions, onboarding prompts, and contextual guidance.
All Shadcn Block Groups
Browse the full ReUI Shadcn blocks library by product surface. Each group bundles category-level blocks you can mix and match across your project.
- Shadcn Application Blocks (303) Browse 303 Shadcn Application blocks across 23 categories.
- Shadcn Data Grid Blocks (47) Browse 47 Shadcn Data Grid blocks across 9 categories.
- Shadcn Charts Blocks (52) Browse 52 Shadcn Charts blocks across 10 categories.
- Shadcn Solutions Blocks (76) Browse 76 Shadcn Solutions blocks across 11 categories.
- Shadcn AI & Agents Blocks (22) Browse 22 Shadcn AI & Agents blocks across 3 categories.
- Shadcn eCommerce Blocks (87) Browse 87 Shadcn eCommerce blocks across 13 categories.
- Shadcn Marketing Blocks (67) Browse 67 Shadcn Marketing blocks across 8 categories.
Frequently Asked Questions
When should I use the Support Escalations block?
Use it for support tickets with an SLA timer chip tinted by state, a priority dot badge, a requester at company line and red edged risk cards.
The Kanban Board category fits:
- A full page drag and drop board with a toolbar above stage columns that show their card counts
- A board written for one workflow: bugs, deals, roadmap, support, renewals, releases, hiring or access reviews
- Stage triage where each card shows a due, risk, priority, score or progress signal without opening it
For bug triage keyed on P0 to P3 severity and completion, with no SLA clock, use the Bug Triage block. For a bare drag and drop board to build your own columns and cards on, use the Kanban component. For a sales workspace where the deal board shares records with a table, sheet or calendar, use the CRM blocks. For the same work items as rows to sort, filter and page, with no stage columns, use the Base blocks.
What is the Support Escalations block built with?
Can I restyle the Support Escalations block?
How should I use Shadcn kanban board blocks in a real project?
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